We will NEVER sell Your information to anyone.
Dhound never sells personal data and carries out all processing operations in strict compliance with European privacy laws. You are in control of Your personal information at all times.
Dhound values Your Privacy and strives for its services to be safe and enjoyable for everyone. This Policy sets out and explains how Dhound collects and processes personal data, the purposes for processing and how we protect it.
The Personal Data that we may collect includes:
No personal information is collected deliberately from your asset by installing Dhound agent. Each asset during registration will be assigned with Unique identifier for further identification by Dhound Services. Security events collected from your assets are available only within your security profile. Dhound does not share any security information from your assets with third parties. Security events may potentially include your personal information (such as Username or Email) when you visit or configure your assets and Dhound treats such events as suspicious. You have rights to disable correspondent security event groups.
Financial transactions relating to our website and services are handled by our payment services providers, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at Stripe Privacy. Dhound does not hold or process any credit card information, the system keep only Stripe Customer Id after a successful payment in Stripe service.
To improve the quality of the Website, we track information that describes your behavior on the Website using a special set of tools which anonymizes any user data.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
Dhound will offer individuals the opportunity to choose (opt out) whether their personal information is to be used for any purpose other than what it was collected for.
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, email address, UserID history, fraud complaints, and usage history, without a subpoena, in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Dhound keeps security information collected from your assets within a period specified in your subscription plan (default 30 days).
Dhound will keep any Personal information (such email address and others) until your explicit account deletion.
The hosting facilities for our website and services are situated in Germany. Transfers data to other countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
You acknowledge that personal data that you submit for publication through our website may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Dhound aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Your principal rights under the General Data Protection Regulation are:
The right to be informed. The current privacy notes intends to provide information how your personal data is collected, processing, deleting, contact details.
The right of access. You can access your personal information in account settings section on our web site.
The right to rectification. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
The right to erasure. The account settings section on our web site contains the button “Forget Me” that will cause removing all information connected with your account.
The right to restrict processing. The account setting section on our web site contains the button “Restrict Processing”. In this mode your account will be hidden from Dhound technical staff, your shared maps will not be available for other users.
The right to data portability. You can export your Personal Data in the electronic format in the account settings section of our web site. Or you can request as directly via our email to obtain a copy of your Personal Data.
The right to object. You have the right to object to our processing of your personal data on grounds relating to your particular situation. Please request us directly and we may cease to process your personal data for this purpose.
The right to withdraw consent. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to us.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. In addition, while we take reasonable measure to ensure that other entities who provide us with payment processing services keep your information confidential and secure, such entities’ practices are ultimately beyond our control. By using our Website and Services, you acknowledge that you understand and agree to assume these risks.
More details about implemented security measures you can find on our Compliance page.
Individuals who wish to make an access request or remove personal information from our records, or if you have any questions in regard to this policy or believe that Dhound has not complied with the provisions of this policy, should direct such a request to Dhound Solutions Center at the address provided below or by sending an email to us at firstname.lastname@example.org.